Return Policy, Privacy Policy, & Terms of Service

If you are not happy with our products, you may return it.  Please contact us for return authorization.  Return authorization must be obtained before any merchandise is returned for credit, refund or replacement. Unauthorized returns will not be accepted. The customer is responsible for all return shipping charges.  TJM Innovations reserves the right to charge a 15% restocking charge.  Those charges may vary.  TJM Innovations, LLC reserves the right to change this policy at any time.


Our Address:
TJM Innovations LLC
5519 W. Woolworth Ave.
Milwaukee, WI 53218

Claims
Shortage or damage claims must be reported at the time of delivery.

Privacy Policy

This privacy policy sets out how TJM Innovations, LLC uses and protects any information that you give TJM Innovations, LLC when you use this website.

TJM Innovations, LLC takes your privacy very seriously and is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

TJM Innovations, LLC may change this policy from time to time by updating this page. This policy is effective from January 1, 2010.

What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. We only collect this information if you voluntarily provide us with it. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
Your information helps us to better respond to your individual needs
To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Other Sites
This policy describes the privacy practices of only GutterStuff.com and does not apply to any other sites, regardless of whether we provide links to such sites. If you visit another site, you should review its privacy policy.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent
By using our site, you consent to our privacy policy.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

TJM Innovations, LLC
P.O. Box 180676
Delafield, WI 53018-0676
United States of America
(866) 766-3442

Terms Of Service

Thank you for visiting GutterStuff.com. GutterStuff.com is owned and controlled by TJM Innovations, LLC. Please review the terms and conditions before using this website.

By using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TJM Innovations, LLC’s relationship with you in relation to the website. We reserve the right to change or update the terms and conditions of use at any time. In the event of a violation of the rules and regulations, we reserve the right to seek all remedies available by law.

The term “TJM Innovations, LLC” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. The website, GutterStuff.com, contains material which is owned by and/or licensed to us. These contents include, but are not limited to all texts, photographs, images, video, designs, and audio are the property of TJM Innovations, LLC and are protected by copyright and trademark.

GutterStuff® is a registered trademark and property of TJM Innovations, LLC. All other trademarks, service marks, and/or logos displayed on gutterstuff.com are registered and/or common law trademarks of TJM Innovations, LLC and third party licensors. No right, permission, license, authorization, or consent is given to you for any use of the trademarks displayed on gutterstuff.com. Misuse of the trademarks is strictly prohibited and TJM Innovations, LLC will aggressively enforce their intellectual property rights to the fullest extent of the law including the seeking of civil remedies and criminal prosecution.

All trademarks reproduced in this website which are not the property of, or licensed to TJM Innovations, LLC are acknowledged on GutterStuff.com.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on GutterStuff.com for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent of the law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

This website contains links to other websites. These links are provided for your convenience to provide further information. We have no responsibility for the content of the linked websites.

This website contains material that can be downloaded and video content. Under no circumstances, including but not limited to negligence by TJM Innovations, LLC, shall we be liable for any direct, indirect, incidental, special, or consequential damages of any kind under any legal theory arising out of the use of or the inability to use the downloaded content and/or video content, even if we have been advised of the possibility of such damages.

You may not create a link to this website from another website or document with TJM Innovations, LLC’s written consent.

TJM Innovations, LLC reserves the right to alter or delete any material from the content of GutterStuff.com at any time. We further reserve the right to discontinue GutterStuff.com at any time without notice.

Your use of GutterStuff.com and any dispute arising out of such use of GutterStuff.com is subject to the laws of the State of Wisconsin. Any cause of action with respect to this site or agreement must be filed in the County of Milwaukee within one year after the cause of action has accrued. Unless such a filing is made in accordance with such rules, the cause shall be permanently barred.

THE FOLLOWING TERMS AND CONDITIONS APPLY TO ALL TJM INNOVATIONS WEB SITES:
TJM Innovations is the manufacturer of GutterStuff, TidyGutter, Roof Drain Foam Filter, Bandshell, Cobzorb, and other products. All product lines are sold through our unified web-based checkout system.

Ordering Information
You may place an order directly through our website or, if you prefer, you may order by phone by calling us at: 866-766-3442.

Returns

If you are not happy with our products, you may return it with no questions asked.  Please contact us for return authorization.  Return authorization must be obtained before any merchandise is returned for credit, refund or replacement. Unauthorized returns will not be accepted. The customer is responsible for all return shipping charges.  TJM Innovations reserves the right to charge a restocking charge.  Those charges may vary.  TJM Innovations, LLC reserves the right to change this policy at any time.

Our Address
TJM Innovations LLC
5519 W. Woolworth Ave.
Milwaukee, WI 53218

Claims
Shortage or damage claims must be reported at the time of delivery.

Minimum Orders
No minimum order amount is required.

Shipping Charges
The cost of shipping is directly related to the actual fixed cost of shipping items.  Additional charges may apply to addresses in Alaska and Hawaii. Routing is at our discretion. We cannot ship to a P.O. Box. A street address must be provided when ordering.

TJM Innovations will ship orders in 5 to 7 business days. There are however some occasions where this time period may not be met. In this case, the order may take longer but will certainly be shipped in less than a 30 day period.

Pricing
All prices are subject to change without notice. Promo codes, if any, must be entered at checkout time.

Sales Tax
Sales tax is collected only for businesses and residents located in the state of Wisconsin (5.5%). For Milwaukee County businesses and residents there will be an additional .01 % for the stadium tax.

Conditions of Use
TJM Innovations, LLC provides their services to you subject to the following conditions. If you visit one of our web stores, you accept these conditions. Please read them carefully. In addition, when you use any current or future TJM Innovations, LLC service or visit any business affiliated with Builders Roofing and Supply, LLC, whether or not included in our websites, you also will be subject to the guidelines and conditions applicable to such service or business.

Privacy
Please review our Privacy Notice to understand our practices.

Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of TJM Innovations, LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of TJM Innovations, LLC and protected by U.S. and international copyright laws. All software used on this site is the property of TJM Innovations, LLC or its software suppliers and protected by United States and international copyright laws.

Trademarks
TJM Innovations, LLC and other TJM Innovations, LLC graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of TJM Innovations, LLC or its subsidiaries. TJM Innovations, LLC trademarks and trade dress may not be used in connection with any product or service that is not Builders Roofing and Supply, LLC, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Builders Roofing and Supply, LLC. All other trademarks not owned by TJM Innovations, LLC or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by TJM Innovations, LLC or its subsidiaries.

License and Site Access
TJM Innovations, LLC grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Builders Roofing and Supply, LLC. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Builders Roofing and Supply, LLC. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of TJM Innovations, LLC and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Builders Roofing and Supply, LLC ‘s name or trademarks without the express written consent of Builders Roofing and Supply, LLC. Any unauthorized use terminates the permission or license granted by Builders Roofing and Supply, LLC. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of TJM Innovations, LLC or the home page of our respective products so long as the link does not portray Builders Roofing and Supply, LLC , its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any TJM Innovations, LLC logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the web site only with involvement of a parent or guardian. TJM Innovations, LLC and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Risk of Loss
All items purchased from TJM Innovations, LLC are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions
TJM Innovations, LLC and its affiliates attempt to be as accurate as possible. However, TJM Innovations, LLC does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by TJM Innovations, LLC itself is not as described, your sole remedy is to return it in unused condition. Products sold through shopping.netsuite.com/brs.com shall also be subject to any applicable limitations on performance and warranty.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
TJM INNOVATIONS, LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TJM INNOVATIONS, LLC DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM TJM INNOVATIONS, LLC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TJM INNOVATIONS, LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

THE PRODUCTS SOLD ON THIS SITE ARE PROVIDED BY TJM INNOVATIONS, LLC ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TJM INNOVATIONS, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TJM INNOVATIONS, LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE PURCHASE OR USE OF THE PRODUCTS ON THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable Law
By visiting our websites, you agree that the laws of the state of Wisconsin, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and TJM Innovations, LLC or its affiliates.

Dispute Resolution
Any dispute relating in any way to your visit to our websites or to products you purchase through shopping.netsuite.com/brs.com shall be submitted to confidential arbitration in Milwaukee, Wisconsin, except that, to the extent you have in any manner violated or threatened to violate Builders Roofing and Supply, LLC ‘s intellectual property rights, TJM Innovations, LLC may seek injunctive or other appropriate relief in any state or federal court in Milwaukee, Wisconsin, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification and Severability
Please review our other policies, posted on this site. These policies also govern your visit to our websites. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

 

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